Shipping & Returns
For a full refund on a piece purchased at rennajewels.com, a return request must be made within 24 hours of receipt. Any requests made after 24 hours will allow for exchange only and must be made within 7 days of receipt. All pieces will be subject to a quality control inspection, unworn and the original packaging must be intact. We reserve the right to refuse a return or exchange if the item is determined worn, damaged, or unsellable.
If you wish to make a return, please email email@example.com and title the subject of your email "Return" with your order number. We will get back to you within 24 hours with return instructions.
We are always available for sizing and styling questions. Please email firstname.lastname@example.org or call us at +1.917.751.4442 with any questions, to schedule an in person showing, or just to chat. (We love to chat!)
If you purchased an item from an outside retailer and would like to return or exchange it, you must bring the item to the original retailer where it was purchased. We are only responsible for pieces purchased directly from rennajewels.com.