All pieces are shipped fully insured via UPS Parcel Pro Next Day Air and require the signature of an adult upon arrival. Should you prefer a different delivery method or would like us to remove the signature requirement, kindly shoot us an e-mail at firstname.lastname@example.org so that we may update your shipping preferences.
Absolutely! We ship fully insured via UPS Parcel Pro. Please note that additional VAT or customs clearance fees may apply.
Upon receipt of your order, a member of our team reach out to you with an estimated time of delivery. Pieces not in stock take approximately 4-6 weeks to be handcrafted in our New York City workshop. If your item is in stock, your order will be processed within 7 days.
Due to the finality of your purchase, please note the measurements and scale of all products before purchasing. We are always available for sizing and styling questions. Please email email@example.com or call us at (646)664-1122 with any questions, to schedule an in person showing, or just to chat. (We love to chat!)
If you purchased an item from an outside retailer and would like to return or exchange it, you must bring the item to the original retailer where it was purchased. We are only responsible for pieces purchased directly from rennajewels.com